Third Party Liability represents a particularly complex type of debt to resolve when compared with other parts of A/R. Accident claims, by their very nature, frequently result in limited data capture at the time of treatment. As a result, motor vehicle accident and workers’ compensation claims are frequently submitted for processing without sufficient information.
In addition, when coordination of benefits is required, the hierarchy of payment is often unclear. These two aspects of TPL collection result in considerable follow-up work with insurance companies and other third-party payers — work that is complicated, time-consuming, and highly labor-intensive. Typically, third-party liability claims occupy a disproportionate percentage of a hospital’s business office resources.
Our business model is uniquely designed to address and manage the complexities associated
with accident claims processing.
Dedicated staff processes accident claims.
TPL claims are not commingled with other receivables to maintain operational efficiency.
Claims processing tactics center on healthcare claims adjudication, as well as collections.
