As revenue cycle experts, we understand that the complexities of healthcare receivables, legacy systems, and focus on front-end patient care can drive a high percentage of unpaid claims.

We provide proactive feedback on a monthly basis, reporting the root causes of the problems we identify:

• Percentage of accounts with bad phone numbers

• Percentage of accounts with returned mail

• Analysis of placements by balance ranges

• Found insurance

• New address and phone data when discovered

• Top reasons why 75% of insurance accounts were not paid

- Backed up with specific examples

- Included in training