Each of our centers of excellence is managed by an experienced leadership team with extensive industry and specialty experience.
Small Centers. Single Focus
We typically employ fewer than 100 people in our centers, enabling closer supervision, with one level of management between the collectors and the center director. Each center serves a limited number of clients so we can provide a high level of focus, while maintaining flexibility to meet individual client needs.
We combine a "small company" look and feel with the investment of expertise, technology and analytics only a larger and financially strong company can maintain.
Specialized Operations Centers
Our centers are organized by service line, with specialized IT systems, training, processes and analytics for each revenue cycle solution.
By utilizing different IT systems specific to each service we offer, The Outsource Group maximizes inventory penetration and management to deliver superior performance for our clients.
Centers by Service
Austin, TX
Charlotte, NC
Columbia, MO
Corona, CA
Florissant, MO
Insurance Resolution
Concord, CA
Santa Ana, CA
Winter Park, FL
and Resolution
Bellmore, NY
Birmingham, AL
Houma, LA
Glastonbury, CT
Wakefield, MA
and Follow-up
Charlotte, NC
Supported through various centers of excellence