The Outsource Group

Operations Support Representative - Florissant, MO

The Operations Support Representative will work closely with Operations to ensure that support expectations are met each day. This position will interact daily with clients supporting staff workload requirements, including but not necessarily limited to, insurance, correspondence handling, data transfers to and from the client, remittance tracking, verification of data, and other reporting functions.

Essential Job Functions:
1. Track daily work results and monitor workload to ensure that operations needs are supported
2. Assist in performing daily tasks to support the staff and managers
3. Cancel and return accounts submitted by local municipalities if applicable.
4. Cancel and properly close bankruptcy accounts as submitted by our various clients.
5. Maintain and track Better business bureau and Attorney General complaints, as well as, consumer generated correspondence and disputes.
6. Compile and submit client checks on a daily basis.
7. Enter collector credit card payments via paymybill.com.
8. Perform required duties to obtain and submit insurance results for clients.
9. Obtain and submit insurance related claims for our various bad debt clients.
10. Analyze and resolve reject reports for clients.
11. Produce reports for overpayments to be reported to payment processing and prepare and complete adjustment reports to be submitted to clients on a monthly basis for bad debt and early out.
12. Analyze and dispatch non-activated reports for bad debt and early out departments.
13. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
14. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
15. Establish and maintain constructive working relationships with coworkers, supervisors, managers and executives, as well as external clients and other external business contacts.

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The Outsource Group’s employees come from all backgrounds, nationalities and beliefs.
But they have the following in common:

They enjoy the kinds of challenges and opportunities that entrepreneurs do.
They don’t wait for someone to tell them the next thing to do.
They like the opportunity to have unlimited earning ability.
They enjoy the healthcare field, and like helping providers and patients solve problems.
They have people skills and are good communicators.
They want a career with upward mobility.

Are YOU an Outsource Group kind of person?

The Outsource Group is an equal opportunity employer.





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Our People, Processes & Technology Our Performance Guarantee Early Out/Self-Pay Receivables Bad Debt Collection Insurance Resolution Third Party Liability Physician & Dental Practice Services Purchase Receivables & Patient Financing Services Medicaid Eligibility Services Download The Outsource Group Brochure	Operations Support Representative - Florissant, MO The Operations Support Representative will work closely with Operations to ensure that support expectations are met each day. This position will interact daily with clients supporting staff workload requirements, including but not necessarily limited to, insurance, correspondence handling, data transfers to and from the client, remittance tracking, verification of data, and other reporting functions. Essential Job Functions: 1. Track daily work results and monitor workload to ensure that operations needs are supported 2. Assist in performing daily tasks to support the staff and managers 3. Cancel and return accounts submitted by local municipalities if applicable. 4. Cancel and properly close bankruptcy accounts as submitted by our various clients. 5. Maintain and track Better business bureau and Attorney General complaints, as well as, consumer generated correspondence and disputes. 6. Compile and submit client checks on a daily basis. 7. Enter collector credit card payments via paymybill.com. 8. Perform required duties to obtain and submit insurance results for clients. 9. Obtain and submit insurance related claims for our various bad debt clients. 10. Analyze and resolve reject reports for clients. 11. Produce reports for overpayments to be reported to payment processing and prepare and complete adjustment reports to be submitted to clients on a monthly basis for bad debt and early out. 12. Analyze and dispatch non-activated reports for bad debt and early out departments. 13. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 14. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. 15. Establish and maintain constructive working relationships with coworkers, supervisors, managers and executives, as well as external clients and other external business contacts. Apply Now Back to Career Listings The Outsource Group’s employees come from all backgrounds, nationalities and beliefs. But they have the following in common: They enjoy the kinds of challenges and opportunities that entrepreneurs do. They don’t wait for someone to tell them the next thing to do. They like the opportunity to have unlimited earning ability. They enjoy the healthcare field, and like helping providers and patients solve problems. They have people skills and are good communicators. They want a career with upward mobility. Are YOU an Outsource Group kind of person? The Outsource Group is an equal opportunity employer.