The Outsource Group

Director of Operations – Corona, CA

This highly visible position is responsible for all collections activities within the Corona call center. Working closely with the head of Operations, the Director determines production goals, establishes adequate staffing levels and continually assesses the quality and quantity of collection performance for our top clients. In addition, the Director is expected to effectively use the collections' systems to measure, analyze, forecast and achieve optimum performance, as well as to resolve issues. The Director is responsible for ensuring trained staff are in place at all times to effectively and efficiently handle current and anticipated production goals for a rapidly growing organization.

The Director of Operations requires a seasoned leader with at least 7 to 10 years collections experience, some healthcare collections, with at least 5 years previous first-line management and 2 years second-line leadership. Experience working with a collections systems and dialer a must!

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The Outsource Group’s employees come from all backgrounds, nationalities and beliefs.
But they have the following in common:

They enjoy the kinds of challenges and opportunities that entrepreneurs do.
They don’t wait for someone to tell them the next thing to do.
They like the opportunity to have unlimited earning ability.
They enjoy the healthcare field, and like helping providers and patients solve problems.
They have people skills and are good communicators.
They want a career with upward mobility.

Are YOU an Outsource Group kind of person?

The Outsource Group is an equal opportunity employer.





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Our People, Processes & Technology Our Performance Guarantee Early Out/Self-Pay Receivables Bad Debt Collection Insurance Resolution Third Party Liability Physician & Dental Practice Services Purchase Receivables & Patient Financing Services Medicaid Eligibility Services Download The Outsource Group Brochure	Director of Operations – Corona, CA This highly visible position is responsible for all collections activities within the Corona call center. Working closely with the head of Operations, the Director determines production goals, establishes adequate staffing levels and continually assesses the quality and quantity of collection performance for our top clients. In addition, the Director is expected to effectively use the collections' systems to measure, analyze, forecast and achieve optimum performance, as well as to resolve issues. The Director is responsible for ensuring trained staff are in place at all times to effectively and efficiently handle current and anticipated production goals for a rapidly growing organization. The Director of Operations requires a seasoned leader with at least 7 to 10 years collections experience, some healthcare collections, with at least 5 years previous first-line management and 2 years second-line leadership. Experience working with a collections systems and dialer a must! Apply Now Back to Career Listings The Outsource Group’s employees come from all backgrounds, nationalities and beliefs. But they have the following in common: They enjoy the kinds of challenges and opportunities that entrepreneurs do. They don’t wait for someone to tell them the next thing to do. They like the opportunity to have unlimited earning ability. They enjoy the healthcare field, and like helping providers and patients solve problems. They have people skills and are good communicators. They want a career with upward mobility. Are YOU an Outsource Group kind of person? The Outsource Group is an equal opportunity employer.