The User Support Specialist role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
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The Outsource Group’s employees come from all backgrounds, nationalities and beliefs.
But they have the following in common:

• They enjoy the kinds of challenges and opportunities that entrepreneurs do.
  
• They don’t wait for someone to tell them the next thing to do.
  
• They like the opportunity to have unlimited earning ability.
  
• They enjoy the healthcare field, and like helping providers and patients solve problems.
  
• They have people skills and are good communicators.
  
• They want a career with upward mobility.
  

Are YOU an Outsource Group kind of person?

The Outsource Group is an equal opportunity employer.