The Outsource Group

Customer Service Representative - Birmingham, AL

The Customer Service Representative is responsible for receiving incoming phone calls and correspondence from guarantor's of patient accounts and working with the guarantor to resolve all questions and complaints involving the billing or collection of patient accounts. Responsibilities include receiving and logging all incoming call from patient guarantors, resolving patient questions and complaints, referring all unresolved questions and complaints to the director and maintaing a log of all patient complaints and complaint resolutions.

Qualifications include a high school diploma or equivalent, at least one year of customer service experience, general typing, computer skills and a strong attnetion to detail with demonstration of strong interpersonal skills.
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The Outsource Group’s employees come from all backgrounds, nationalities and beliefs.
But they have the following in common:

They enjoy the kinds of challenges and opportunities that entrepreneurs do.
They don’t wait for someone to tell them the next thing to do.
They like the opportunity to have unlimited earning ability.
They enjoy the healthcare field, and like helping providers and patients solve problems.
They have people skills and are good communicators.
They want a career with upward mobility.

Are YOU an Outsource Group kind of person?

The Outsource Group is an equal opportunity employer.





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Our People, Processes & Technology Our Performance Guarantee Early Out/Self-Pay Receivables Bad Debt Collection Insurance Resolution Third Party Liability Physician & Dental Practice Services Purchase Receivables & Patient Financing Services Medicaid Eligibility Services Download The Outsource Group Brochure	Customer Service Representative - Birmingham, AL The Customer Service Representative is responsible for receiving incoming phone calls and correspondence from guarantor's of patient accounts and working with the guarantor to resolve all questions and complaints involving the billing or collection of patient accounts. Responsibilities include receiving and logging all incoming call from patient guarantors, resolving patient questions and complaints, referring all unresolved questions and complaints to the director and maintaing a log of all patient complaints and complaint resolutions. Qualifications include a high school diploma or equivalent, at least one year of customer service experience, general typing, computer skills and a strong attnetion to detail with demonstration of strong interpersonal skills. Apply Now Back to Career Listings The Outsource Group’s employees come from all backgrounds, nationalities and beliefs. But they have the following in common: They enjoy the kinds of challenges and opportunities that entrepreneurs do. They don’t wait for someone to tell them the next thing to do. They like the opportunity to have unlimited earning ability. They enjoy the healthcare field, and like helping providers and patients solve problems. They have people skills and are good communicators. They want a career with upward mobility. Are YOU an Outsource Group kind of person? The Outsource Group is an equal opportunity employer.